A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software. Get your device ready Make sure that your Mac or PC is updated. If yours iPhone is like mine, it takes quite a while. I've got a ton of stuff on my XS. It's not horrible, but not very obvious. On my iPhone with 13.1.2, the spinning sync circle is not visible on the main screen. It is only visible if I swipe to the Control Center, and then it shows on the top menu bar.
Get your device ready
- Make sure that your Mac or PC is updated. If you're using iTunes, make sure that you have the latest version.
- If you want to save the information on your iPhone, iPad, or iPod, make a backup.
- Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won't turn on. Get help if you forgot your passcode.
MacOS Catalina uses Finder to backup and restore iPhone, iPad and iPod touch device When you connect your iPhone or other iOS device with a Mac computer that has been upgraded to macOS Catalina, Finder mounts iPhone device as an external drive, and when you click the iPhone icon, you will access iPhone Summary page in the Finder. IPhone and iPad users who use Mac for syncing and backups have encountered many changes after upgrading to macOS Catalina. One major change is that iTunes is going away. However, you can still back up an iPhone without iTunes and restore an iPhone without iTunes, but to do that, you will have to use Fin.
Restore your device to factory settings
- On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Connect your device to your computer.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
- Select your device when it appears on your computer. Learn what to do for an unresponsive device or one that won't turn on. Or get help if your device doesn't appear on your computer.
- Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.
- Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
Iphone Restore Catalina Download
If you can't access a computer
If you can't access a computer and your device still works, you can erase and restore your device without a computer.
Iphone Won't Restore Catalina
Get help
- Learn what to do if you see an error message.
- Learn how to restore your device from a backup.
If you need more help, contact Apple Support.