Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?
If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.
To update Google Chrome: On your computer, open Chrome. At the top right, click More.; Click Update Google Chrome. Important: If you can't find this button, you're on the latest version.; Click Relaunch.; The browser saves your opened tabs and windows and reopens them automatically when it restarts.
Some fixes will be easier than others but none require advanced knowledge.
If you’re ready to fix Chrome, let’s begin!
Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?
A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.
CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.
Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?
If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.
Follow these steps to find the offending site or extension:
Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.
Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.
Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.
Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.
The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.
Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.
To manually delete your Chrome cache on Mac:
Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).
To delete Chrome cache and other browsing data with CleanMyMac X:
Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier.
“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.
Disable background synchronization
There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.
What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Why was it enabled by default is a different question.
Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.
We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.
Other ideas to try:
Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.
However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.
There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.
There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.
Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.
sudo purge
into the Terminal window.See if Chrome is feeling better now.
Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!
Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.
Here’s what you should do to find a problematic Chrome extension.
Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.
The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select “Safety check” from the menu on the left. Press “Check now.” The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.
If that didn’t work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that’s when you’ve probably found the problem.
To manually disable and remove Chrome extensions:
Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.
An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.
To disable Chrome extensions the simple way:
Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:
If that doesn’t help, there’s a possibility that the problem is Google folder permissions.
“Aw snap!”
This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.
The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.
Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System
If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.
Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.
To reset Chrome manually:
Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.
Reset Chrome with CleanMyMac X's free tool:
If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.
Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.
Enable Prefetch
Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.
Use shortcuts in Chrome browser
You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.
For example:
Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page
Find the full list of commands at the official Google Chrome Support page.
Why does my Chrome keep freezing?
Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.
Why does Chrome use so much memory?
Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.
How can I speed up my browsing experience?
As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.
That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.
Thanks for reading and stay tuned!
Google Chrome is the most widely used web browser in the world. Users enjoy its fast loading speed, cross-device integration, and tabbed browsing. Google Chrome does not come installed as a standard on new Macs or PCs. Their native web browsers (Safari and Microsoft Edge, respectively) are automatically installed, forcing users to install Chrome themselves.
Chrome is an ideal browser to enjoy easy, coordinated online browsing across various devices.
Whether you have a new Mac or an older one, Google Chrome sets the bar high for web browsers. You want a browser that is safe, easy to use, syncs data and content across all your devices, and operates quickly. Google Chrome is the solution that over 63% of the world turns to and with good reason. Mac users have distinguished taste and as such, expect high quality in their hardware and software products. Google Chrome delivers this to Mac users with its low CPU usage, reliability, and overall browsing experience. It delivers a high-quality browsing experience to Mac users with its low CPU usage, reliability, tabbed browsing, cross-device syncing, and lighting fast loading speed.
Google Chrome for Mac has a laundry list of features, earning its spot as the top web browser of choice for both Mac and PC users. It offers thousands of extensions, available through the Chrome web store, providing Mac owners with even more functionality. Adobe Flash is also available when you install Chrome on your Mac. The overall appearance is professional and clean. Enjoy customized browser preferences including your homepage of choice, sync and Google services, Chrome name and picture, importing bookmarks and settings, autofill capabilities (passwords, payments, addresses, etc.), toolbars, font, page zoom, and startup settings. Chrome’s user interface is incredibly easy to navigate. Multi-tasking just got easier with tabbed browsing, which not only helps productivity, but looks clean and organized. Since Chrome can be downloaded on all of your devices (computers, phones, tablets), if you open a browser or perform a search on one device, Chrome will auto-sync that work stream on your other devices. If you look up a dinner recipe at work on your Mac but need the ingredient list at the grocery store? No problem - pull up the same tab within Chrome on your iPhone. Once you are home and ready to start cooking, just pull up the same Chrome recipe tab on your tablet. With the world moving faster than ever before, functionality like this can help make life a little easier.
Chrome’s password, contact information, and payment autofill capabilities are revolutionizing users’ online experience. Upon your consent, Chrome’s autofill feature will easily fill out your name, address, phone number, email address, passwords, and payment information. If it’s time to register your child for the soccer season but your wallet is downstairs, Google Chrome has your back, helping you easily fill in the data, so you can stay in your comfy chair. Chrome will only sync this data on your approved devices, so you can rest easy that your information is safe. CPU usage is immensely important when choosing a web browser. Keep your Mac’s CPU free by browsing with Google Chrome, maximizing overall system performance. Chrome for Mac is currently available in 47 languages. It can only be installed on Intel Macs, currently limiting its userbase. Mac users can manage how their browsing history is used to personalize search, ads, and more by navigating to their 'Sync Settings' within Chrome. Encryption options, auto-completion of searches and URLs, similar page suggestions, safe browsing, and enhanced spell check are also available within the settings tab, helping users feel more in control of their browsing experience. Users also have the option to 'help improve Chrome' by automatically sending usage statistics, crash reports, visited URLs, and system information to Google, or can easily opt out within Chrome’s settings.
Google Chrome is available on MacOS X Yosemite 10.10 or later, Windows 7 or later, Android, and iOS devices. Chrome may successfully install on devices with lesser system requirements; however, Google only provides support on a system meeting the minimum system requirements.
For Mac users, Safari is the standard out-of-the-box browser installed on new devices. Most users prefer a web browser with better functionality than Safari. Chrome is harder on a Mac’s battery life than Apple’s native Safari browser. However, Chrome comes out ahead of Safari in terms of browsing speed, extensions, and video loading capabilities. Safari does have many of Chrome’s features such as tab syncing across devices and auto-filling based on previous searches. Mozilla Firefox is another commonly used web browser among Mac users, though its memory usage knocks it down on the list of competitors. The main draw to Mozilla Firefox over Chrome is that because Firefox is open source, nothing fishy is going on behind the scenes. Google is notorious for capturing and using data which rightfully makes people uncomfortable.
Mac users tend to do things their own way. You’ve opted for the non-mainstream computer hardware, so using the native installed Safari browser seems in character. Safari’s minimalist look draws Mac users in as well. Google Chrome is much more 'going along with the crowd'. Putting that aside, Mac owners should dig into what they really use their web browsers for, and determine if data privacy or features is more important to them. Better yet, why not have two browsers?
Yes. For Mac users, Google Chrome’s quick speed and helpful features makes it an excellent web browser choice. Google’s controversial collection of personal and usage data is sure to make some pause on whether to install Chrome or not. However, if you are comfortable or indifferent to Google’s data collection, go for it; the browser's overall functionality is impressive.
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